Shipping Policy – The Bearded Man
Domestic & International Shipping
We proudly ship our grooming products from Melbourne, Australia using Australia Post. Shipping rates are calculated at checkout using real-time dynamic pricing, based on your delivery location, order weight, and shipping method selected.
Processing Time
Orders are processed within 1–2 business days (excluding weekends and public holidays). You’ll receive a confirmation email once your order has shipped, including tracking details.
Estimated Delivery Times
Australia Post estimates the following delivery windows:
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Standard Shipping (Australia): 2–6 business days
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Express Shipping (Australia): 1–3 business days
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International Shipping: Delivery times vary by destination. Most orders arrive within 7–14 business days.
Please note: delivery estimates are provided by Australia Post and may vary due to external factors (e.g. peak periods, customs delays).
Tracking Your Order
Once dispatched, you’ll receive an email with your Australia Post tracking number. You can track your order at https://auspost.com.au/track
Shipping Rates
Shipping rates are automatically calculated at checkout based on:
We do not mark up postage costs. What you see at checkout is the live rate direct from Australia Post.
Authority to Leave
You may select Authority to Leave (ATL) during checkout. If selected, Australia Post may leave your parcel in a safe location. We are not responsible for lost or stolen parcels marked as "Delivered" under ATL.
International Duties & Taxes
International customers are responsible for any customs duties, taxes or import fees charged by their country. These are not included in the checkout total.
Failed Deliveries / Incorrect Addresses
Please double-check your shipping address at checkout. If a parcel is returned due to an incorrect or incomplete address, we can re-ship it at your expense.
Need Help?
If you have questions about your order or shipping options, reach out to us at hello@thebeardedman.com.au
